Our Services and Resources

At Valley Credit Union, we are dedicated to making your banking experience easier and more convenient. We offer a variety of credit union financial services, online services and helpful resources. Below are details on some of what we offer. If you ever need further assistance or information, simply call or visit one of our convenient branches.

Value Added

Sometimes everyone needs a little extra help with managing their financial situation. The following credit union financial services, beyond our banking and lending services, are just a few of the ways the Valley Credit Union team can help make your life a little easier.

  • Insurance: Protecting your assets against the unforeseen is always a wise decision. To help you with that, Valley Credit Union has partnered with TruStage to offer a variety of insurance products.
  • Auto Consulting: Car buying can be a stressful experience. So, we have partnered with Auto Mentors to deliver professional and personal auto brokerage services. It is an easier way to buy a car.
  • Skip-a-Payment: Flexibility is important to us at Valley Credit Union. We know that everyone meets lean financial times. Therefore, we offer a chance to skip up to two payments on qualified loans each year.
  • Debt Protection: Major life events can make handling your debt challenging. Our debt protection program helps you be ready for the unforeseen.

Online Services

Make managing your finances easier than ever with our Valley Credit Union online services. Sometimes you need to bank on-the-go or simply can’t get to a branch. These tools make it easy.

  • Apply for Membership: Don’t wait to get started. Apply for Valley Credit Union membership online.
  • Online Banking: Bank anywhere at any time with our online banking system. Access your money whenever you need it.
  • Online Bill Pay: Pay your bills the easy way with online bill pay. Schedule payments, set up reminders and more.
  • Mobile Banking/Remote Deposit: The Valley Credit Union mobile app makes banking from your phone easy. You can even deposit checks without going to an ATM.
  • eStatements: Choose the green, convenient option for your statements. Our electronic system puts your account details at your fingertips.
  • mTeller Mobile Alerts: Sometimes you need a reminder about your finances. Our mobile alerts make it easy to stay up-to-date.


Our credit union resources are here to help you stay safe and manage your money more easily. We are committed to making your financial life better.

  • BALANCE – Financial Wellness: We care about your financial well-being. That is why we partnered with BALANCE, a financial education and counseling service.
  • Fraud and Consumer Alerts: Be prepared for current financial risks. Our fraud and consumer alerts keep you notified on how to keep your money safe.
  • Financial Tools and Resources: From insurance to credit information to real estate help, we have the tools you need to plan. Your finances are our priority.
  • Auto Consulting Services: One of our value-added services, auto counseling will help you with buying a car. Never stress over heading to a car lot again.
  • Lost/Stolen Cards: If you lose a card, we are here to help. Simply call (503) 354-7999 or (800) 273-6962 Monday through Friday 9:00 AM to 5:00 PM PST.


We want you to always be informed. So, we offer easy access to important publications through our website.

  • Applications & Forms: Find all our important forms. You can print them out or get a copy at your local branch.
  • Disclosures: Find all our important disclosures for your reference. Contact us for more information.
  • Annual Reports: Take a look at our latest annual reports. These will help you better understand the status of your credit union.

Contact Us

Our helpful Valley Credit Union financial services, online services, resources and publications are here for your convenience. For more information or further assistance, contact us online or visit a local branch.