When you log into Online Banking for the first time after our upgrade, you will be required to enter your EXISTING Login ID and Security Code (see below).
Your LOGON ID is your existing online banking login ID. Your Logon ID must contain at least 6 characters. If your login ID is less than 6 characters, you must enter leading zeros to make it the minimum 6 characters.
Your SECURITY CODE is the word security in lower case letters + the last 4-digits of the Primary Account Holder’s Social Security Number.
Example: If the last 4-digits of the Social Security Number are 1234 then your Security Code is security1234
You will be prompted to change your Security Code after first time login in.
If you experience an “unable to validate” error message, then you should delete cookies and cache from your browser. You can also try the login on a different browser. Deleting Cookies and Cache is usually found on your browser’s settings under “privacy”.
Give a tree a break and sign up for Valley's eStatements. Rather than a paper statement in your mailbox every month, your statements will be available via Online Banking for you to review. Not only do you get instantaneous access to your statements, but your statements are secure digital files, ensuring a paper copy doesn't find itself into the wrong hands.
If you are not yet enrolled, help the environment and simplify your mail today by signing up for eStatements right now online, by calling 503.364.7999 or by visiting with our Member Service team.
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