When you log into Online Banking for the first time after our upgrade, you will be required to enter your EXISTING Login ID and Security Code (see below).
Your LOGON ID is your existing online banking login ID. Your Logon ID must contain at least 6 characters. If your login ID is less than 6 characters, you must enter leading zeros to make it the minimum 6 characters.
Your SECURITY CODE is the word security in lower case letters + the last 4-digits of the Primary Account Holder’s Social Security Number.
Example: If the last 4-digits of the Social Security Number are 1234 then your Security Code is security1234
You will be prompted to change your Security Code after first time login in.
If you experience an “unable to validate” error message, then you should delete cookies and cache from your browser. You can also try the login on a different browser. Deleting Cookies and Cache is usually found on your browser’s settings under “privacy”.
We often receive a message up to two days prior to your direct deposit to let us know that the money is on the way. When this happens, we can reduce the extra processing time to get your money in your hands sooner.
Nope! Early Pay is a free, automatic feature for Valley accounts. You don’t have to pay a fee to get paid early.
It depends. You might get your direct deposit 2 days earlier, 1 day earlier or on your regularly scheduled payday. Here are some reasons why you might not receive your deposit early:
Early direct deposits also depend on timing - your payer must provide payment details on time so the deposit can process early. If your deposit doesn't arrive early, expect it to arrive on your scheduled payday.
No - Early Pay is an automatic feature of Valley accounts, so you can get your paycheck sooner.
If you already have direct deposit set up with your Valley account, there’s nothing you need to do for you to get paid early. We’ll reduce the processing time to get your money in your account sooner. Just sit back, relax and get paid!
Yes. Early Pay is available for all Valley accounts.
*Early Pay access to direct deposit funds depends on the timing of the submission of the payment file from the payer. We generally make these funds available on the day the payment file is received, which may be up to 2 days earlier than the scheduled payment date. If you have any questions please reach out to member service at firstname.lastname@example.org or call or text 503-364-7999.
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